Terms of Service

Last Updated: November 24, 2025

Effective Date: November 24, 2025

1. Introduction and Acceptance

1.1 Parties

These Terms of Service ("Terms") constitute a binding legal agreement between Hatchpad Studio ("Company," "we," "us," or "our") and you ("User," "Customer," or "you"), regarding your access to and use of the Oli website builder, the website witholi.com (the "Site"), and related software, AI generation tools, and services (collectively, the "Services").

1.2 Acceptance

By creating an account, accessing, downloading, or using our Services, you:

  • (a) Acknowledge that you have read and understood these Terms;
  • (b) Agree to be bound by them in their entirety; and
  • (c) Represent that you have the legal authority to enter into these Terms.

If you are using the Services on behalf of an entity (e.g., your employer), you represent and warrant that you are authorized to accept these Terms on such entity's behalf. If you do not agree to these Terms, you must not access or use the Services.

1.3 Private Beta Notice

PLEASE READ CAREFULLY:

The Services are currently in a "Private Beta" phase. You acknowledge and agree that:

  • (a) The Services are experimental and may contain bugs, errors, or significant instability;
  • (b) Data loss may occur, and we do not guarantee the preservation of your Content;
  • (c) We reserve the right to modify, suspend, or discontinue any feature at any time without notice; and
  • (d) You use the Services entirely at your own risk.

2. Definitions

To ensure clarity, the following terms are defined as:

  • "Input" means the text prompts, design requirements, images, logos, and instructions you provide to the Services.
  • "Output" means the code (HTML, CSS, JavaScript, React, etc.), copy, layouts, images, and any elements generated by the Services based on your Input.
  • "User Content" means the combination of your Input and the resulting Output, including any websites or applications you build using the Services.
  • "Platform" means the Oli software, including its underlying AI models, algorithms, source code, UI/UX, and infrastructure.
  • "Credits" means the units of value (whether free or paid) used to meter usage of the AI generation features.
  • "Third-Party AI Providers" means external artificial intelligence services (e.g., OpenAI, Anthropic) that may power portions of the Services.

3. Account Registration and Security

3.1 Eligibility

You must be at least 18 years of age to use the Services. By using the Services, you represent and warrant that you meet this age requirement.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized access to your account. Hatchpad Studio is not liable for any loss or damage arising from your failure to protect your account.

3.3 Account Termination by Us

We may suspend or terminate your account immediately, without notice or liability, if:

  • (a) You violate these Terms;
  • (b) We are required to do so by law;
  • (c) You engage in behavior that endangers the security of the Platform or other users; or
  • (d) We elect to discontinue the Services or the Beta program.

4. License and Intellectual Property Rights

4.1 License to Use

Subject to your compliance with these Terms, Hatchpad Studio grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes.

4.2 Ownership of the Platform (Us)

Hatchpad Studio owns and retains all rights, title, and interest in and to the Platform, including but not limited to:

  • (a) The "Oli" brand, logos, and trademarks;
  • (b) The underlying software architecture, algorithms, and proprietary AI fine-tuning;
  • (c) The documentation and visual interfaces.

Nothing in these Terms grants you any right to the Platform code or models.

4.3 Ownership of Content (You)

As between you and Hatchpad Studio, you own your User Content (both Input and Output).

  • (a) Commercial Use: You may use the websites you build with Oli for commercial purposes, including selling them to clients.
  • (b) Non-Exclusivity of AI: You acknowledge that AI generation is probabilistic. Identical inputs may yield identical outputs for different users. You cannot claim exclusive rights or copyright infringement against other users for generic code structures, layout patterns, or functional elements generated by the AI.

4.4 Feedback License

You may provide feedback, suggestions, or bug reports ("Feedback"). You grant Hatchpad Studio a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and exploit such Feedback for any purpose without compensation or credit to you.

5. AI Disclaimers and Data Usage

5.1 AI Accuracy and Reliability

You acknowledge that the Services use experimental AI technology. Hatchpad Studio specifically disclaims liability for:

  • (a) Accuracy: The AI may generate "hallucinations" (confident but false information), non-existent APIs, or incorrect code syntax.
  • (b) Security: Generated code may contain security vulnerabilities, bugs, or inefficiencies.
  • (c) Obsolescence: Generated code may rely on outdated libraries or deprecated standards.

YOUR RESPONSIBILITY:

You are solely responsible for reviewing, testing, debugging, and securing all Output. You agree not to use the Services for "High Risk" activities (e.g., medical devices, air traffic control, legal advice) where error could lead to death, injury, or severe financial loss.

5.2 Service Improvement and Training

(a) Rights in Customer Data Except for Personally Identifiable Information (PII), you grant Hatchpad Studio a worldwide, perpetual, royalty-free, non-exclusive license to use, copy, modify, process, analyze, and otherwise exploit your User Content (including Inputs and Outputs) for our business purposes, including without limitation:

  1. Operating, maintaining, and improving the Services;
  2. Developing, training, and fine-tuning artificial intelligence and machine learning models;
  3. Creating benchmarks, analytics, and insights; and
  4. Any other lawful business purpose.

(b) Use of PII We will not use raw or identifiable PII (such as names, email addresses, or billing information) for model training. We do not sell PII to third parties. However, we may anonymize and aggregate PII, and once anonymized, we may use it for any business purpose without restriction.

(c) Opt-Out and Enterprise Controls By default, your User Content may be used to improve our models. If you do not want your User Content used for model training or other business purposes, you may opt out by:

  1. Contacting Support: Emailing us at founders@witholi.com with a request to opt-out; or
  2. Upgrading Plan: Subscribing to a "Business" or "Enterprise" plan (when available) that explicitly provides enhanced data-handling controls and training exclusions.

(d) Infrastructure Providers You acknowledge that our Services rely on third-party infrastructure (e.g., hosting providers, LLM APIs). These providers may have independent rights to use aggregated or anonymized usage data derived from your activity for their own optimization purposes, subject to their respective terms.

6. Subdomains and Hosting

6.1 Subdomain Usage

If you deploy your project to a subdomain provided by us (e.g., yourproject.witholi.app, yourproject.vercel.app or yourproject.daytona.works), you agree that:

  • (a) You do not own the subdomain;
  • (b) We grant you a revocable license to use it; and
  • (c) Right to Reclaim: We reserve the right to reclaim, suspend, or reassign any subdomain at our sole discretion for any reason, including trademark disputes, offensive naming, inactivity, or technical maintenance.

6.2 Hosting Availability

We strive for uptime but do not guarantee it. We are not liable for any downtime, service interruption, or data loss associated with projects hosted on our infrastructure.

7. Acceptable Use Policy

You agree not to use the Services to create, upload, or distribute any content that:

7.1 Illegal and Harmful Content

  • (a) Is unlawful, infringing, fraudulent, or defamatory;
  • (b) Promotes violence, hate speech, discrimination, or harassment;
  • (c) Contains sexually explicit material or child exploitation material;
  • (d) Constitutes "phishing" or creates deceptive sites intended to steal user credentials.

7.2 Technical Abuse

  • (a) Introducing viruses, worms, malware, or harmful code;
  • (b) Attempting to reverse engineer, decompile, or extract the source code or model weights of the Platform;
  • (c) Using automated scripts, scrapers, or bots to access the Services without our API;
  • (d) Overburdening our infrastructure via DDoS attacks or excessive request volume.

Violation of this section allows us to immediately terminate your account and delete your projects without notice.

8. Credits, Fees, and Billing

8.1 Subscription Plans

Access to Oli may require a subscription or the purchase of Credits. Prices and features are subject to change.

8.2 Credits

  • (a) No Cash Value: Credits are units of usage, not currency. They are non-transferable and non-refundable.
  • (b) Expiration: Unless otherwise stated in your plan, unused Free Credits expire at the end of each billing cycle and do not roll over.
  • (c) Forfeiture: Upon termination of your account for any reason, all accrued Credits are immediately forfeited.

8.3 Refund Policy

All payments are non-refundable except where required by law.

9. Third-Party Services

9.1 Dependencies

The Services rely on third-party providers for AI generation (e.g., OpenAI) and hosting (e.g., Supabase, AWS). We cannot guarantee the availability of these third-party services.

9.2 No Liability

We are not responsible for any issues, errors, or damages caused by third-party providers. Your use of such services may be subject to their respective terms of service.

10. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." HATCHPAD STUDIO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • (A) THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS;
  • (B) THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE;
  • (C) THE QUALITY OF ANY CODE, WEBSITE, OR CONTENT GENERATED WILL MEET YOUR EXPECTATIONS; OR
  • (D) ANY ERRORS IN THE SERVICES WILL BE CORRECTED.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HATCHPAD STUDIO, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY:

  • (A) INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES;
  • (B) LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES;
  • (C) DAMAGES RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS;
  • (D) ERRORS OR INACCURACIES OF CONTENT OR GENERATED CODE.

CAP ON LIABILITY: IN NO EVENT SHALL HATCHPAD STUDIO'S TOTAL CUMULATIVE LIABILITY TO YOU EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100.00).

12. Indemnification

You agree to defend, indemnify, and hold harmless Hatchpad Studio from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • (a) Your violation of these Terms;
  • (b) Your use of the Services;
  • (c) The User Content you create, host, or distribute using Oli; or
  • (d) Your violation of any third-party rights, including intellectual property or privacy rights.

13. DMCA / Copyright Policy

We respect intellectual property rights. If you believe your copyright has been infringed by a user on our platform, please notify our Designated Agent at founders@witholi.com. Your notice must comply with the Digital Millennium Copyright Act (DMCA) requirements. We reserve the right to delete content and terminate repeat infringers.

14. Export Controls

You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to a U.S. Government embargo or sanctions (e.g., Iran, North Korea, Syria, Crimea). You agree to comply with all United States export laws and regulations.

15. Dispute Resolution and Governing Law

15.1 Governing Law

These Terms shall be governed by the internal substantive laws of the State of Delaware, without respect to its conflict of laws principles.

15.2 Arbitration and Class Action Waiver

Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration. YOU AND HATCHPAD STUDIO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.

15.3 Venue

For any legal action not subject to arbitration, you agree to submit to the personal jurisdiction of the state and federal courts located in New Castle County, Delaware.

16. General Provisions

16.1 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

16.2 Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you via email or through the Services. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

16.3 Entire Agreement

These Terms constitute the entire agreement between you and Hatchpad Studio regarding the use of the Services and supersede any prior agreements.

17. Contact Information

If you have any questions regarding these Terms, please contact us at:

Hatchpad Studio

Email: founders@witholi.com

Address: 418 BROADWAY STE R, ALBANY, NY, UNITED STATES, 12207