Privacy Policy

Last Updated: April 4, 2025

Hatchpad Studio Inc. and its affiliates ("Hatchpad Studio", "Company", "we", "our" or "us") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website witholi.com (the "Website"), including any interactive features or services offered on the Website such as our voice AI ("Oli").

Please read this Privacy Policy carefully. By using the Website or interacting with the Oli Demo, you agree to the terms of this Privacy Policy. This Privacy Policy should be read in conjunction with our Terms of Use, found at Terms of Use.

1. Scope

This Privacy Policy applies to information we collect through our Website, including information collected when you interact with the Oli Demo or sign up for our waitlist.

2. Information We Collect

We collect certain categories of information, some of which may constitute Personal Information depending on the context and applicable law. "Personal Information" generally means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

The categories we collect include:

3. How We Collect Information

4. How We Use Your Information

We use the information we collect for various purposes:

5. Data Retention and Anonymization

Contact Information

We retain your Name and Email Address provided for the waitlist or inquiries for as long as necessary to fulfill the purpose (e.g., manage the waitlist, maintain communication, comply with marketing opt-out requests) or as required by law.

Interaction Data (Oli Demo Transcripts)

We retain the text transcripts generated from your Oli Demo interactions for the purpose of improving our AI models. We take steps to anonymize these transcripts within 30 days of the interaction session. This process involves removing or obscuring potentially identifying information volunteered within the transcript and permanently severing any links to session identifiers (like Session ID or IP address). The resulting anonymized data, which no longer identifies an individual, may be retained indefinitely for ongoing AI research and model improvement.

Other Data

Server logs and basic internet activity information are retained for a limited period necessary for security, analysis, and website operation before being deleted or aggregated.

6. Disclosure of Your Information

We do not sell your Personal Information. We may share information under the following circumstances:

7. Your Privacy Choices

Marketing Communications Opt-Out

You can opt out of receiving marketing emails from us at any time by clicking the "Unsubscribe" link provided in the email or by contacting us at info@witholi.com. We will process your request promptly. You may still receive transactional emails related to your specific inquiries.

Accessing, Correcting, or Deleting Your Contact Information

If you provided us with your Name and Email (e.g., for the waitlist), you may request to access, correct, or delete this information by contacting us at info@witholi.com. We will respond to your request within a reasonable timeframe after verifying your identity. (Note: This applies primarily to directly collected PII like waitlist info. Access/deletion rights for demo transcripts are limited post-anonymization).

Cookies & Analytics

(Placeholder: This section should be added when cookie/analytics tools are implemented, explaining cookie types, purposes, and how users can manage preferences, e.g., via a consent banner or browser settings).

Do Not Track

Some web browsers incorporate a "Do Not Track" (DNT) feature. Our Website does not currently respond to DNT signals.

8. Security

We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, alteration, or disclosure. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Website and the Oli Demo are not intended for or directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information from a child under 13, we will take steps to delete such information promptly. If you believe we might have any information from a child under 13, please contact us at info@witholi.com

10. Your California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended. This section describes your CCPA rights and explains how to exercise them.

Exercising Your Rights: To exercise your rights to know, delete, or correct, please submit a verifiable consumer request to us by emailing info@witholi.com. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable request related to your Personal Information. We will need to verify your identity before processing your request.

11. Nevada Residents

Nevada residents have the right to opt out of the "sale" of certain "covered information" (as defined under Nevada law). We do not sell your covered information. If you are a Nevada resident and have questions, please contact us at info@witholi.com

12. International Users

Our Website is operated in and intended for users located in the United States. If you access the Website from outside the United States, please be aware that information we collect will be transferred to, processed, stored, and used in the United States. Data protection laws in the United States may differ from those in your country.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@witholi.com

Mail:

Hatchpad Studio Inc.
Attn: Legal/Terms,
418 BROADWAY STE R ,
ALBANY, NY,
UNITED STATES, 12207